Payment and Refund Policy

Payment and Refund Policy

This Payment and Refund Policy governs all purchases and service agreements conducted through York, Karen, operating under the domain yorkkarenprint.com. Our business specializes in custom-printed t-shirts and apparel, designed to meet your unique style and branding needs. We are located at 355 Addison Ave W, Twin Falls, ID, 83301-5003, USA.

1. Payment Terms

• All orders for custom printed apparel must be paid in full prior to production unless otherwise agreed in writing.
• We accept credit/debit cards, PayPal, and other secure electronic payment methods.
• Orders are confirmed and placed into production only after payment has been successfully received and verified.

2. Custom Orders and Approval

• Due to the custom nature of our products, we require customer approval of design proofs before printing begins.
• Once a proof is approved, changes or cancellations are no longer possible without incurring additional costs.

3. Refund and Return Policy

• Refunds are only issued in cases where:
  • The final product differs materially from the approved proof or contains manufacturing defects.
  • An error in printing or sizing was made due to our oversight.
• No refunds or exchanges are offered for:
  • Incorrect sizes ordered by the customer.
  • Changes of mind after approval and production.
  • Normal wear and tear, or customer-inflicted damage.
• Any refund requests must be made within 7 days of delivery and accompanied by photographic evidence of the issue.
• Approved refunds will be processed within 10 business days via the original payment method.

4. Shipping and Delivery

• We are not responsible for shipping delays caused by third-party carriers, weather conditions, or incorrect shipping information provided by the customer.
• Shipping costs are non-refundable unless the return is due to an error on our part.

5. Contact Information

• Business Name: York, Karen
• Website: yorkkarenprint.com
• Email: kashtonmedina@yorkkarenprint.com
• Phone: (208) 734-2881
• Address: 355 Addison Ave W, Twin Falls, ID, 83301-5003, USA

By purchasing services or products from our website, you acknowledge and accept the terms outlined in this Payment and Refund Policy. We are committed to providing quality custom apparel and outstanding customer service.